FAQ

How long does shipping take?

Orders are typically delivered within 5–12 business days depending on your location.

Are your products suitable for dogs and cats?

All Velto products are thoughtfully selected to be safe, comfortable, and enjoyable for dogs and cats.

Are your products easy to clean?

Yes - we prioritize products designed for everyday convenience, comfort, and easy maintenance.

What if there’s an issue with my order?

If you experience any issue with your order, contact us and we’ll do our best to help as quickly as possible.